[../tophead.htm]

public grievance, nodal officers, appellate authority and vIGILANCE OFFICER

• Public Grievance:

            Name and contact details of Nodal Officers of NE-1 Circle(Meghalaya, Mizoram, Tripura) & Appellate authority as per

            Telecom Consumers Protection & Redressal of Grievance Regulation 2007.

            Download Appeal form 

            Telecom Consumers Protection & Redressal of Grievances Regulations, 2007(3 of 2007)

• Grievance Redressal        Consumer/Public Grievances Redressal Mechanism in BSNL
• Lodge your grievance      Online Booking of grievance by customers
• Status of your grievance View the status of your grievance

• Status of Grievances in total 

• Toll free consumer care numbers for redressal of grievances

              Services                                   Tollfree Number

                  For PSTN i.e. Land Line & WLL                    1500

                  For GSM Mobile Services                               1503 and 1800-180-1503

                  For Broad-Band & Internet Services              1504, 1800-345-1504 and 1957

                  For MPLS-VPN & Other DATA Services      1800-425-1957

   

        VIGILANCE OFFICER:

            Name:            Smt. N. D. Lyngdoh

            E-Mail:          vo_ne1@bsnl.co.in

            Address:        % the CGMT, NE-1 Circle, Shillong

            Telephone:     0364-2223085

[../bottom.htm]