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List of Nodal Officers& Appleate Authorities

 

 

In compliance to the Telecom Consumers Protection And Redressal of Grievances Regulations, 2007

(3 of 2007-Implementation) the customers of BSNL North East-I telecom circle can lodge their

complaints/grievances related to all BSNL services (except Cellular) on the toll Free Customer care

Number 1500 located in every SSA.  In case the customer is not satisfied with the redressal of the

grievance, they may approach the Nodal Officer at SSA level/Nodal Officer at Circle level and if not

sorted-out can further appeal to the Appellate Authority as per the following list:

 

 

Nodal Officer

Type of Service Nodal Officer /Appellate Authority

Name & Designation (Sh/Ms)

Address

E-Mail

Tele. No.

Fax.No.

Meghalaya

Basic Services

Cellular Mobile
 
Broad Band
Nodal Officer

 

Shri. H.L.Nongkhlaw
Addl. GM (CFA)

BSNL, O/o GMTD, Meghalaya SSA, Opp Lady Hydari Park, Barik ,Shillong-796001

dgmopml@gmail.com

0364-2502555

0364-2228100

Appellate Authority Smt. Anila Kiran Thota
GMTD
BSNL, O/o GMTD, Meghalaya SSA, Opp Lady Hydari Park, Barik ,Shillong-796001 gmtdml@gmail.com 0364-2500500 0364-2500700

Mizoram

Basic Services

Cellular Mobile
 
Broad Band
Nodal Officer

Shri.

B Rajeswar Rao DGM (CM)

BSNL. O/o GMTD,  Opp Rajbhavan, Mizoram SSA,  Aizawl  -796001

dgmcfaazl@gmail.com

0389-2323232

0389-2323530

Appellate Authority Shri.
V K Mahuli GMTD
BSNL. O/o GMTD,  Opp Rajbhavan, Mizoram SSA,  Aizawl  -796001    gmtdazl@gmail.com 0389-2325555 0389-2321133

Tripura

Basic Services

Cellular Mobile
 
Broad Band
Nodal Officer Shri.
T V Mathews DGM (CFA)

Doorsanchar Bhavan, Kamal chowmuhani, Tripura Agartala,  799001

dgmcfatripura@gmail.com

0381-2383777

0381-2381919

Appellate Authority Shri.
T V Mathews GMTD
Doorsanchar Bhavan, Kamal chowmuhani, Tripura Agartala,  799001 gmtdagartala@gmail.com 0381-2381818 0381-2381919

North East-1 Circle Office

Basic Services

Cellular Mobile
 
Broad Band
Nodal Officer

Shri. A Satyanarayana DGM (HR)

Room No:224, First Floor, %CGMT, NE-1 Circle, CTO Building, Shillong, 793001, Meghalaya

pgcellshg@gmail.com

dgmhrne1@gmail.com

0364-2225650

0364-2505796

 &

0364-2223639

 

The details of the appellate authority for North East 1 Telecom circle:

Download Appeal form

 

Circle appellate authority

Type of Service Nodal Officer /Appellate Authority Name & Designation (Sh/Ms)

Address

E-Mail

Tele. No.

Fax.No.

NE-1 Circle

Basic Services

Cellular Mobile
 
Broad Band
Appellate Authority

Shri.

RajKumar Sr.GM (HR)

First Floor,%CGM, NE-1 Circle, CTO Building, Shillong-793001, Meghalaya

gmhrne1@gmail.com

0364-2504181

0364-2504706

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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