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List of Nodal
Officers& Appleate Authorities
In compliance to the Telecom Consumers Protection And Redressal of Grievances Regulations, 2007
(3 of 2007-Implementation) the customers of BSNL North East-I telecom circle can lodge their
complaints/grievances related to all BSNL services (except Cellular) on the toll Free Customer care
Number 1500 located in every SSA. In case the customer is not satisfied with the redressal of the
grievance, they may approach the Nodal Officer at SSA level/Nodal Officer at Circle level and if not
sorted-out can further appeal to the Appellate Authority
as per the
following list:
Nodal Officer |
Type of Service | Nodal Officer /Appellate Authority |
Name |
Address |
E-Mail |
Tele.
No. |
Fax.No. |
Meghalaya |
Basic Services Cellular Mobile Broad Band |
Nodal Officer |
Shri. H.L.Nongkhlaw
Addl. GM (CFA) |
BSNL,
O/o GMTD,
Meghalaya SSA, Opp |
0364-2502555 |
0364-2228100 |
|
Appellate Authority |
Smt. Anila Kiran Thota GMTD |
BSNL,
O/o GMTD,
Meghalaya SSA, Opp |
gmtdml@gmail.com | 0364-2500500 | 0364-2500700 | ||
Mizoram |
Basic Services Cellular Mobile Broad Band |
Nodal Officer |
Shri. B Rajeswar Rao DGM (CM) |
BSNL. O/o GMTD, Opp Rajbhavan, Mizoram SSA, Aizawl -796001 |
0389-2323232 |
0389-2323530 |
|
Appellate Authority |
Shri. V K Mahuli GMTD |
BSNL. O/o GMTD, Opp Rajbhavan, Mizoram SSA, Aizawl -796001 | gmtdazl@gmail.com | 0389-2325555 | 0389-2321133 | ||
Tripura |
Basic Services Cellular Mobile Broad Band |
Nodal Officer |
Shri. T V Mathews DGM (CFA) |
Doorsanchar Bhavan, Kamal chowmuhani, Tripura Agartala, 799001 |
dgmcfatripura@gmail.com |
0381-2383777 |
0381-2381919 |
Appellate Authority |
Shri. T V Mathews GMTD |
Doorsanchar Bhavan, Kamal chowmuhani, Tripura Agartala, 799001 | gmtdagartala@gmail.com | 0381-2381818 | 0381-2381919 | ||
|
Basic Services Cellular Mobile Broad Band |
Nodal Officer |
Shri. A Satyanarayana DGM (HR) |
Room No:224, First Floor,
% |
dgmhrne1@gmail.com |
0364-2225650 |
0364-2505796 & 0364-2223639 |
The details of
the appellate authority for North East 1 Telecom circle:
|
|||||||
Circle appellate authority |
Type of Service | Nodal Officer /Appellate Authority |
Name |
Address |
E-Mail |
Tele.
No. |
Fax.No. |
|
Basic Services Cellular Mobile Broad Band |
Appellate Authority |
Shri. RajKumar Sr.GM (HR) |
First Floor,% |
0364-2504181 |
0364-2504706 |
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